PRIVACY STATEMENT On-Stage recognizes the importance of protecting the privacy of all information provided by users of our website (hereinafter, the "Site"), recipients of our e-mail newsletters and all of our customers. Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.
INFORMATION COLLECTION On-Stage collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:
Subscribes to Newsletter
Registers on the www.on-stage.com Site
Requests dealer information
Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information may be used by On-Stage to contact the user.
GATHERING AND SHARING INFORMATION We monitor traffic patterns on the Site and gather broad demographic information for aggregate use to analyze trends and administer the Site. This monitoring is done in order to improve the Site's layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information. Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information. We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information). Additionally, we partner with trusted third parties to provide Site users with On-Stage approved unique offers or services which may be of value to our users. In such instances, we will share a user's name and address with a trusted third party to enable them to notify the user of the unique offer or service. We will never provide credit card information and you will always be provided with the opportunity to unsubscribe from any such list. We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction. Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here at On-Stage. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name along with the On-Stage name and logo. Such co-branded sites offer On-Stage approved goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by on-stage.com on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites. We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
SECURITY We use reasonable precautions to protect our users' personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our users' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment. LINKS
Our websites contain links to other sites. On-Stage is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
SPECIAL OFFERS, ACCOUNT UPDATES AND OPTING OUT In order to best serve our customers, we may send updates that contain important information about our sites and services. For example, we send new members a welcoming message, and verify password and username for our password-protected sites. We may also communicate with a user to provide requested services and for account-related issues via e-mail, phone or regular mail. We offer our users the option to receive information about our company, related products, services and special deals. The users of the Site are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the Site at the point at which we ask for the information or when they receive an online-requested promotional communication. Users of the Site can always update the personally identifying information that they have provided to on-stage.com simply by accessing and updating their account information on the site or by emailing us at Contact Us Form.